Salesforce Experience Cloud
Introduction
About Salesforce Experience Cloud
Salesforce Experience Cloud, formerly Salesforce Community Cloud, allows businesses to create customized and branded virtual communities for their customers, partners, employees, and other relevant parties. By using our services, you can create unique branded spaces e.g., portals, sites, forums, help centers and mobile apps, all geared towards delivering seamless connected experiences. With these strategically designed interactive digital encounters, you can rapidly engage the audience, centralize data and establish a reliable single source of truth, enabling quick and correct actions.
- Our approach starts by understanding your ideas and perspectives of your end-users.
- We address your pain points with custom solutions for impactful business enhancement.
- We create interactive digital experiences for audience engagement and centralize data.
SERVICES
Our Salesforce Experience Cloud
Consulting
Certified consultants design, analyze, recommend, and develop tailored Salesforce solutions for your business and customers.
Implementation
Our certified developers offer Experience Cloud setup, role mapping, configuration, and personalized experiences to elevate customer service.
Integration
We integrate your CMS, support consoles and analytics with various data sources and social media with expertise in Salesforce APIs (REST, SOAP or Bulk).
Migration
Our experts are proficient in migrating your legacy systems to a newer version while keeping your data safe.
Customizations
Our Salesforce professionals use Salesforce’s low-code capabilities to execute complex customizations.
Analytics
With expertise in Power BI, Tableau, Einstein Analytics, Qlik Sense, Domo etc. to help businesses analyze stakeholder’s data interactions.
Not sure if your requirement falls within our service range, contact us
OUR EXPERTISE
Unleash the Edge of Alt Digital’s Salesforce Experience Cloud Services
Our expertise in LWC Community Builder, and Salesforce APIs make us the ideal choice for businesses seeking efficient, innovative, and effective digital experience solutions
Certified Consultants
Trust on our certified Salesforce Community Cloud consultants and Salesforce Administrators
Community Implementation
We are skilled in implementing SEC from start to finish, including configuration, branding, and integration with other systems
Community Strategy
Expert at developing community strategy that aligns with our client’s business objectives
Custom Development
We go beyond out-of-the-box features and use Apex and LWC to meet client’s specific business needs
Marketing Automation
Utilizing marketing automation, community strategies to nurture leads and boost conversions with tools like Pardot, Marketing Cloud
Salesforce AppExchange Integration
Mastery in integrating Salesforce AppExchange apps for community, elevating functionality and capabilities to new heights
HIRE DEVELOPERS
Empower Your Digital Journey with Our Skilled Salesforce Experience Cloud Developers
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Our developers possess a strong understanding of the Salesforce platform, including its various components, data model, security model and customizations.
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Our developers are proficient in Apex and Visualforce which is essential to create custom business logic and UI within the community.
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Our developers are familiar with Salesforce Community Builder, a point-and-click tool used to build and customize community pages without writing code.
- Our developers hold a strong understanding of various Salesforce APIs (REST, SOAP, etc.) to interact with Salesforce data and processes from external applications.
RECENT PORTFOLIO
Our Latest Case Studies
Leading Supplier for Fitness Products (USA)
Plumbing Products Manufacturer(USA)
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CLIENTS TESTIMONIAL
What Our Clients Say
A Telecom Company
Director, IT
In our very first meeting, I got so many solutions to our problems that we are going to implement all of them.
Product Owner
- Of Agile team of a B2B Portal
Alt Digital Technology team's innovative ideas and solutions are always best and we always look forward to them.
Senior Manager, IT
- An Aerospace Company
I preferred Alt Digital Technologies over big companies because of the quality and the stability of their people.
Product Owner
- Of an AmManufacturing Company
You guys are one of the most wonderful people to work with. And most supportive, hardest working. We couldn’t have done what we’ve done in the past 2+ years without this team. Don’t ever forget it your value. You’re absolutely brilliant. It’s been such an honor to be your PO.
Scrum Master
Of top 5 sanitaryware company
I have never seen such a high-performance development team in my 20 years of time in the IT industry.
Director, IT
- An Aerospace Company
I never considered Alt Digital Technologies as a consulting company, I always count them as an extension of my own team.
Product Manager
- An Aerospace Company
It is a feeling of both ecstasy and pride to know that all these years of hard work from our team has delivered a website which is delivering a powerful experience designed to meet the needs of our distribution customers. I am proud of our team's effort and also to be a part of this team.
Product Manager
- An Aerospace Company
We have our competitors complimenting us for our website, and they feel confident enough to share with us directly that this is the best they have seen. Thank you for being part of this team and caring for our customers with a personalised touch.
FAQS
Our FAQs
Yes, We can assist you in migrating your existing community to Salesforce Experience Cloud. Our team will evaluate your current setup, plan the migration process and ensure a seamless transition to the new platform.
The implementation timeline depends on the complexity and scope of your project. We will work closely with you to understand your requirements and provide an estimate of the project duration during the initial consultation.
Can you integrate Salesforce Experience Cloud with other Salesforce products or third-party systems?
Yes, We have expertise in integrating Salesforce Experience Cloud with other Salesforce products, such as Sales Cloud and Service Cloud, as well as third-party systems like marketing automation tools, analytics platform and more.
Yes, We provide post-implementation optimization services to analyze the performance of your community and suggest improvements to enhance user engagement and overall satisfaction.
Yes, Salesforce Experience Cloud provides strong security features to protect your community data and members’ information. You can control access to different community features, set up data sharing rules and implement Single-Sign-On (SSO) for secure authentication.
Salesforce offers different licensing and pricing options for Experience Cloud based on the number of users, the level of access they need and the features you require. It’s best to consult with Alt Digital Technologies, a certified Salesforce partner to determine the most suitable licensing model for your organization’s needs.
Yes, Salesforce Experience Cloud comes with built-in analytics and reporting tools that allow you to monitor community engagement, track user activity and gain insights into how your community is performing. You can also use Salesforce Einstein Analytics to gain deeper data-driven insights.
Yes, you can build an employee community or intranet using Salesforce Experience Cloud. It can be used to share internal communications, company news, HR-related information and encourage collaboration among employees.
To get started, simply click on the “Get In Touch” button located at the right side of your screen and fill your requirements. Our team will get in touch with you within 12 hours and understand your requirements and propose a custom solution based on it.
GET IN TOUCH
Connect With Us
- Complete the “Get In Touch” form to begin
- Personalized and free consultation for unique needs
- Collaboratively plan and strategize the project together
- Maintain transparent communication channels
- Customized approach for your business goals
- Committed to on-time delivery
- Client satisfaction is our focus
- Dedicated to tangible business results
