Oracle Social Cloud
Oracle Social Cloud is a social media management platform developed by Oracle Corporation. It provides businesses with a suite of tools to manage and measure their social media presence across multiple channels, including Facebook, Twitter, LinkedIn, Instagram, and YouTube.
The platform includes features such as:
- Social listening and monitoring: to track and analyze conversations and mentions of a brand or product across social media channels.
- Social publishing and scheduling: to schedule and publish content across multiple social media channels.
- Social analytics and reporting: to measure the performance and impact of social media campaigns and activities.
- Social engagement: respond to customer inquiries and comments
Oracle Social Cloud can integrate with other Oracle products such as Oracle Marketing Cloud and Oracle Service Cloud, to provide a more complete view of the customer journey and enable businesses to take action on social data across different teams and departments. It is designed for enterprise-level companies and brands, which allows them to manage, monitor, and optimize their social media presence across multiple channels and in real-time.
Oracle has integrated the four best-in-class social relationship management components – social listening, social analytics, social engagement, and social publishing – into one unified interface to give you the most complete social relationship management solution on the market.